How to apply for the Citi Rewards



The world of credit cards is full of options, but few stand out as much as Citi Rewards. Every day, more consumers are discovering the advantages and benefits of this program, making it a popular choice among rewards aficionados.

Who doesn’t like being rewarded for their regular purchases? Citi Rewards is based precisely on this principle: transforming everyday expenses into points that can be exchanged for a variety of prizes and unforgettable experiences. If you’re not yet familiar with Citi Rewards or are considering whether to join, you’ve come to the right place. In this article, we will delve into the universe of this program, revealing all its benefits, features and tips to make the most of it. Prepare to be captivated!

How do I apply for the Citi Rewards card?

Applying for the Citi Rewards Card can be a smart decision for those looking to maximize their spending with valuable rewards. If you are considering joining this program, here is a simple guide to help you through the process:

Citi Rewards
  • Visit the Citi website: Access the specific Citi Rewards section.
  • Click “Request”: Search for the request button or link.
  • Fill out the Form: Enter the required personal and financial data.
  • Submit Documents: If requested, provide proof of income and residence.
  • Wait for Analysis: The bank will analyze your request and get in touch.
  • Receive and Activate: Once approved, you will receive the card. Activate it and start using!



Ready! With these steps, you’ll be on your way to enjoying the benefits of Citi Rewards.

What is the card brand?

The Citi Rewards card, offered by Citi bank, has the Mastercard brand. This guarantees users wide acceptance, as Mastercard is one of the most recognized and accepted brands in establishments around the world.


Furthermore, it is important to highlight that acceptance of the Citi Rewards card is not limited to the national territory. It is an internationally accepted card, which means you can use it in thousands of establishments around the world, whether in physical stores or online.

Does this card have an annual fee?

Citi Rewards is a credit card with no annual fee. It offers rewards in points that can be exchanged for products, services or airline tickets. To be eligible for the free annual fee, the cardholder must meet the following requirements:

  • Spend at least AUD 3,000 on purchases in the first year of using the card;
  • Maintain an average balance of AUD 2,000 in your Citibank current or savings account;
  • No charges for late payment or default.


If the cardholder does not meet these requirements, an annual fee of AUD 99 will be charged for the second year of use and subsequent years.

Is a minimum income required to apply for this card?


Yes, a minimum income is required to apply for Citi Rewards in Australia. The minimum income requirement is AUD 45,000 per year. Citibank uses a credit analysis tool to determine whether the applicant is eligible for the card. The tool takes into account factors such as income, credit history and debts. If the applicant does not meet the minimum income requirements, they may still be eligible for the card if they have a good credit history and low debt.

Main benefits of the Citi Rewards card

The Citi Rewards card is packed with benefits designed to meet cardholders’ needs and desires. Here are some of the main benefits associated with this card:

Citi Rewards
  • Points Program: Earn points for every purchase made with the card, which can be exchanged for a variety of rewards, from airline tickets to selected products and services.
  • Lounge Access: Depending on your card category, gain access to lounges at selected airports around the world.
  • Travel Insurance: Provides coverage on international trips for situations such as cancellation, delay or lost luggage.
  • Exclusive Offers: Enjoy exclusive promotions and discounts at partner outlets in Australia and beyond.
  • Protected Purchase: Benefit that offers protection in the event of theft or accidental damage to products purchased with the card.
  • 24-hour assistance: Customer service available 24/7 to assist with emergencies or questions related to the card.
  • Ease of Payment: Flexibility in payment, with the possibility of paying in installments and managing your expenses through a dedicated application.

These are just some of the many benefits the Citi Rewards card offers. Before purchasing, it is always advisable to review all terms and conditions, as well as updated benefits, directly with the bank.

How to download the Citi Rewards app?

With the Citi Rewards app, you have full control over your points and benefits right from your smartphone. If you want to enjoy this facility, here is a simple step by step guide to download the app:

Citi Rewards
  • Access the app store: On your smartphone, open the app store, be it Google Play Store (for Android devices) or Apple App Store (for iOS devices).
  • Search for the app: In the search field, type “Citi Rewards” or simply “Citi”. This will bring the Citi bank related apps in the country.
  • Select the correct app: Find the app icon that refers to Citi Rewards or Citi and click it.
  • Click ‘Download’ or ‘Install’: Follow the on-screen instructions to begin downloading and installing the app on your device.
  • Open the app: Once installed, click the app icon to open it and then log in with your Citi Rewards credentials.

And ready! With these simple steps, you’ll have access to the Citi Rewards app and be able to manage your card with ease, wherever you are.

How do I request a duplicate card?

Requesting a duplicate of your Citi Rewards card is a simple process. First, go to the official Citi website or open the Citi Rewards app if you have already downloaded it. Log in using your credentials. Once inside your account, look for the section related to services or card management. There, you will find the option to request a duplicate. Follow the instructions provided.

If you prefer or encounter difficulties using the website or application, contact Citi’s customer service center directly. Inform about the need for a duplicate, whether due to loss, theft or damage to the current card. The attendant will guide you through the next steps.

How do I contact Citi Rewards ?  

If you would like to contact Citi Rewards, there are several means of communication available to make it easier for you to get the information or assistance you need. Here are the main ones:

  • Telephone: The Citibank contact number is 1300 365 247. You can use this number to contact Citibank for help with your card
  • Official Website: Through the Citi Rewards or Citi website, you can find a “Contact” or “Service” section, where the different ways to communicate with the bank will be listed.
  • Email: Some questions or requests can be directed to the customer service email. It is an effective way, especially if there is no urgency in the response.
  • Online Chat: Many banking websites have an online chat, where you can chat in real time with an attendant.
  • Social Media: Modern banks, like Citi, tend to be present on platforms like Facebook, Twitter and LinkedIn. It is often possible to obtain assistance or direction through these channels.
  • Physical Branches: For in-person service, you can go to one of the Citi branches in your city or region.
  • Correspondence: Although less common in the digital age, it is still possible to send letters or documents to the bank’s official address if necessary.

Before opting for a means of communication, it is always a good idea to consider the nature of your request and the urgency to obtain an effective response or resolution.

Deixe seu comentário