Applying for the Bank of America Customized Cash Rewards Credit Card is a step towards flexibility and benefits in the world of finance. With features that allow users to customize their rewards according to their spending, this card has grown in popularity.
Before diving into the application process, it’s critical to understand its features and what it offers, ensuring it aligns with your financial needs. Check out more on the subject with the following article.
How do I apply for a Bank of America Customized Cash Rewards Credit Card?
Applying for a credit card, such as Bank of America Customized Cash Rewards Credit, is usually a straightforward process, but it requires you to meet certain eligibility criteria. Here is a step-by-step guide on how to apply for this card:

Visit Official Website
Go to the official Bank of America website and look for the credit cards section. Locate the Customized Cash Rewards card and click the apply button (usually titled “Apply Now” or “Request”).
Fill the form
You will be asked to provide personal information such as your name, address, date of birth, Social Security number, income information, and possibly details about your monthly expenses.
Review your Request
Before submitting, please check all information to ensure it is correct. Mistakes can delay the approval process or result in a rejection.
Submit your Request
After completing the form, click the button to submit your request. You’ll usually get a response instantly or within a few minutes letting you know if it’s been approved, rejected, or if they need more time to review your request.
wait for the answer
If you don’t receive an immediate response online, the bank will usually respond by mail within 7-10 business days.
If Approved
If approved, you will receive your credit card in the mail. Remember to activate it by following the instructions provided before you start using it.
Waiting time for approval
Bank of America Customized Cash Rewards Credit card approval times may vary based on your credit profile, income and payment history. According to the Forbes website, the card requires good or excellent credit, which means a FICO score of at least 670. If you meet this requirement, you can receive a response within minutes of filling out the online form.
How to unlock the card?
If your Bank of America Customized Cash Rewards Credit card has been blocked, whether for security reasons or otherwise, here is a general guide to help you unlock it:

Through Online Account
- Access your account online on the official Bank of America website.
- Go to the credit card management section.
- Look for an option related to “Lock/Unlock Card” or something similar.
- Follow the instructions to unlock your card.
Mobile Application
- If you have the Bank of America mobile app installed on your phone, you may be able to unlock your card through the app.
- Log in to the app and navigate to the credit card management section.
- As with the online version, look for an option to unlock your card and follow the instructions.
Call Customer Service
- The most direct way is to call the Bank of America customer service hotline.
- The phone number must be listed on the back of your credit card. When calling, make sure you have your card ready, as well as any personal information you may be asked for for verification purposes.
- Inform the representative that you want to unlock your card and follow the instructions provided.
visit an agency
- If you prefer to resolve the issue in person, visit a Bank of America branch.
- Talk to a representative and inform them about the status of your card. They will be able to help you unlock it or provide additional information on what to do next.
Advantages of the Bank of America Customized Cash Rewards Credit Card
The Bank of America Customized Cash Rewards Credit Card is popular for its flexible reward options and other benefits. The list of benefits may vary depending on current offers and bank policies. The benefits of this card include:
Custom Rewards
- Earn a higher percentage of cashback in a category of your choice (eg gas, online shopping, dining, travel, drugstore, or home/furniture improvements).
- There are also fixed cashback rates for other categories.
Sign-up Bonus
- Often, the card offers a sign-up bonus for new cardholders who spend a certain amount on purchases in the first few months after opening an account.
No Annual Fee
- This card doesn’t charge an annual fee, which is great for those who don’t want to compromise their rewards by paying a fee every year.
Flexibility
- You have the ability to change your chosen cashback reward category once a month, which is useful if your spending patterns change.
Customer Bonus
- Customers who hold certain savings, check or investment accounts with Bank of America or Merrill may be eligible for a bonus on rewards. This can significantly increase the amount of cashback you earn.
Protections and Security
- The card includes a number of protections, such as fraud protection, account alerts, and the option to lock and unlock the card through the bank’s app or website.
Flexible Redemption Options
- You can redeem your cashback for bill credit, deposit into a Bank of America or Merrill account, or even as a check.
0% Introductory APR
- The card often offers an introductory annual percentage rate (APR) of 0% on purchases and balance transfers for a certain period after account opening.
What are the interest rates on the card?
The interest rates, also known as the Annual Percentage Rate, for the Bank of America Customized Cash Rewards Credit Card may vary based on the market situation, the bank’s internal policy and the applicant’s credit history.
Historically, this card offered an introductory 0% APR on purchases and balance transfers for a certain number of billing cycles after account opening. After this introductory period, the standard variable rate was applied.
Do you have a points program?
The Bank of America Customized Cash Rewards Credit Card is not strictly a “points” card; it mainly operates on a cashback system. However, the program offers a personalized approach to cash rewards, allowing users to choose their preferred cashback category from several options.
Here’s an overview of the rewards system, based on information available through September 2021:
Custom Cashback
- Cardholders have the ability to earn a higher percentage of cashback in a category of their choice. Options often include gas, online shopping, dining, travel, drug stores, and home/furniture improvements.
- In addition to the chosen category, cardholders usually earn a lower fixed percentage in other categories.
Flexibility
- Users have the option to change their chosen cashback reward tier each month, allowing flexibility based on changing spending patterns.
Customer Bonus
- Customers who hold certain savings, check, or investment accounts with Bank of America or Merrill may qualify for a bonus in rewards. This bonus can increase the amount of cashback you earn by turning it into a higher percentage.
Redemption Options
- Accumulated cashback can be redeemed in a variety of ways, including invoice credit, deposits into Bank of America or Merrill accounts, or even as a check.
No Expiration
- Generally, cashback does not expire for as long as the account remains open, which allows cardholders flexibility in redeeming their rewards.
If you’re looking for a traditional points program, Bank of America has other credit cards that operate with points systems, and those cards may be more in line with what you’re looking for.
How to check the card statement?
If you have a Bank of America Customized Cash Rewards credit card, you can view your statement through several options. Here’s a step-by-step guide on how to do it:
1. Online:
- Go to the official website of Bank of America.
- Log in to your account by entering your User ID and Password.
- Once you are logged in, go to the credit cards section or look for “invoices” or “statements”.
- You should be able to view the current invoice as well as past invoices if needed.
2. Mobile app:
- Download the official Bank of America mobile app (available for iOS and Android).
- Log in with the same credentials you use for online access.
- Navigate to the credit card section and look for your statement.
3. Customer Service:
- Call the customer service number listed on the back of your credit card.
- Follow the instructions provided by the automated system or speak with a representative to inquire about your invoice.
4. By mail:
- If you have chosen to receive paper invoices, Bank of America will send your monthly invoice to the address provided. If you have not received your invoice or have lost it, please contact customer service to request a copy.
How to apply for a second copy of the card?
If you’ve lost or stolen your card, or simply need a duplicate of your Bank of America Customized Cash Rewards Credit card, here are the steps to take:
1. Online:
- Go to the official website of Bank of America.
- Log in to your account with your User ID and Password.
- Look for the section related to your credit cards.
- There will usually be an option to “Report lost or stolen card” or “Request a duplicate card”. Follow the instructions provided.
2. Mobile app:
- Open the Bank of America mobile app on your device.
- Log in with your credentials.
- Go to the credit card section and look for options related to loss, theft or reissue of the card.
3. Customer Service:
- Call the Bank of America customer service number listed on the back of your card. If you don’t have the card with you, you can look up the number on the internet or in documents related to your card.
- Inform the representative about the need for a duplicate. They will take the necessary steps to block the old card (if not already done) and arrange for a new one to be issued.
4. Bank Branch:
- Visit a Bank of America branch in person.
- Talk to a representative or manager about your need to obtain a duplicate card.
- They will be able to assist you with the process and inform you of any associated fees.
Important notes:
- If you believe your card has been stolen or if you notice suspicious activity on your account, it is essential that you report this to your bank immediately to avoid liability for unauthorized transactions.
- Upon receiving the new card, be sure to immediately sign it on the back and destroy the old card if you still have it.
- Also, update your card information on any automatic payments or online services you set up with your old card to avoid payment interruptions.
Security is paramount. Always take extra precautions when handling bank or credit card information, and be sure to keep your personal details secure.
Telefone Bank of America Customized Cash Rewards Credit

To contact Bank of America Customized Cash Rewards Credit, you can call one of the following phone numbers, depending on your need:
- Credit Card Customer Service: 800.732.9194 or 1.757.677.4701
- Credit card activation: 800.276.9939
- Credit card billing inquiries: 866.266.0212
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