Apply for a Banco Citi Card: How to do it



Citi Bank, part of the global financial conglomerate Citigroup, has a long tradition of providing cutting-edge banking solutions to its clients around the world. Within the bank’s vast product portfolio, Citi cards stand out as emblems of innovation, convenience and reliability. Offering a wide variety of cards for different needs – from basic everyday cards to premium options with exclusive benefits – Citi ensures that every customer finds an option that aligns with their lifestyle and spending preferences.

These cards are not just transaction instruments, but also gateways to a world of rewards, offers and premium experiences. This introduction seeks to highlight the essence of what makes Banco Citi cards a distinctive choice in the vast credit and debit card market.

How to apply for a Citi Double Cash card

There are several ways in which you can apply for a Citi bank credit card:

  • Online: Applying for a credit card online can be the fastest way to submit an application. You can apply for a Citi credit card online today;
  • By Phone: You can apply for a Citi credit card over the phone by calling the consumer line at 1-800-347-4934.
  • In person: You can easily go to your nearest Citi branch and apply for a credit card in person.

Waiting time for approval



The approval time for a Capital One bank credit card in the United States can vary. After you submit your application, the bank will conduct a credit review and verify your personal and financial information. If your application is approved, the card will be sent to you. The average time for the card to be made and delivered is about seven to ten business days.

How to unblock the card?

To unblock a Citi bank card in the United States, you can take the following steps:

  • Go to the Citi bank website;
  • Log in to your account using your user ID and password;
  • On the Citi® Quick Lock page, simply tap the toggle button again to unlock your card;
  • You can also unlock your card through the Citi Bank mobile app. Simply log in to your account and follow the prompts to unlock your card.

Benefits of the Citi Double Cash card


Being one of the largest in the world, Citi offers some quirky and luxury benefits, check out a few:

  • Dining and entertainment: Discover the ways you can earn rewards and save on dining and entertainment.
  • Zero Liability for Unauthorized Charges: If your card is lost or stolen, you won’t be responsible for unauthorized charges.
  • Virtual account numbers: Protect your information with virtual account numbers.
  • Early fraud alerts: Receive early alerts if Citi detects suspicious activity on your account.
  • Account Alerts: Receive alerts about important activity on your account.

What are the taxes?

The Citi Double Cash card does not charge an annual fee. However, other fees may apply if cardholders use services such as balance transfers or cash advances.


In addition, the Citi Double Cash card offers a 0% introductory APR balance transfer offer on balance transfers for 18 months. After that, the standard variable APR will be 19.24% – 29.24%, based on creditworthiness. An introductory balance transfer fee of $5 or 3%, whichever is greater, applies to transfers completed within the first 4 months of account opening. After that, the fee will be 5% of each transfer (minimum $5).


The Citi Double Cash card also charges a foreign transaction fee of 3%3. This percentage is based on the value of each purchase in US dollars, not the local currency.

Do you have a points program?

Yes, the Citi Double Cash credit card has a rewards program that offers cash back on select Citi credit card purchases. Citi Double Cash rewards 2% cash back on all purchases – 1% when purchases are made and another 1% when they are paid off for those who pay at least the minimum due on time. Rewards are earned as Citi ThankYou points.

How to consult the invoice

You can access your account online on the Citi bank website. Once you log in to your account, you can view your recent transactions and check your bill balance. You can also download a PDF copy of the bill for your reference.

In addition, you can access your bill through the Citi bank mobile app. Simply log in to your account and follow the prompts to view your bill.

Online Access:

  • Go to the official Citi Bank website;
  • Locate the link or button to “Login”;
  • Enter your access credentials (usually username and password);
  • Once logged in, look for the section related to credit cards and subsequently to your “Double Cash” card;
  • In your card section, there should be a link or button to view your current or previous bills.

Mobile App:

Many banks offer mobile apps to make account management easier. Download the official app from CitiBank (or the corresponding institution in your country).
After logging in, you should have access to your card details, including the bill.

How to request a duplicate card?

To request a duplicate of the Citi Double Cash card or any other card issued by Citibank follow the step by step:

Via Website

  • Go to the official Citibank website;
  • Log in to your account;
  • Navigate to the card management or related services section;
  • Look for an option like “Request duplicate card” or “Replace card”;
  • Follow the instructions provided to request a new card.

Via app

  • Open the official Citibank app on your mobile device;
  • Log in to your account;
  • Look for the section pertaining to your Citi Double Cash card;
  • Look for the option to apply for a new card or report a lost/stolen card;
  • Follow the instructions provided.

Card Contacts

Here is some contact information for Citi bank in the United States:

  • General support for Citi cards: 1-800-950-51141;
  • Spanish customer service: 1-800-947-91001;
  • General support and customer service for the Costco Anywhere Visa® Card: 1-855-378-64671;
  • You can also visit the official Citi Bank website.

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